FAQs

Curious about how it works? Our shipping policy? Our FAQ page is dedicated to answering the questions we hear most! Don't see your question? Get in touch with us on our Contact Page.

Financing, Shipping, & Returns:

What payment methods do you accept?

ZBD Bed offers a few ways to pay. You can pay through our native payment processor using a Visa, MasterCard, or American Express, or pay in 4 installments through Quadpay.

How much does it cost to ship?

Shipping is FREE within the contiguous USA! Canadian customers are responsible for the cost of shipping and handling, and may incur additional fees due to tariffs.

Where do you ship to?

The ZBD Bed can be shipped within the United States of America and Canada, with the exception of Alaska, Hawaii, Idaho, Iowa, and South Dakota due to state regulations.

How does the ZBD Bed arrive at my home?

The ZBD Bed arrives in our conveniently packaged box so you can easily remove it from the box and place anywhere in your room. The mattress is compressed and rolled into a FedEx or UPS box that delivers to your front door. When you open the box, you simply remove the plastic wrap using your provided letter opener and let the mattress expand back to it’s normal size. To fully expand, please allow 24 hours.

Do I have to pay shipping for returns?

We find it hard to believe, but if you do not like your ZBD Bed during your 100-night trial, we will reach out to local charities for your mattress to be picked up and donated to that specific charity. If we cannot locate any charity centers near by, we will recycle the mattress for you and will issue a refund. You will not be responsible for any additional charges.

Do you offer financing?

Yes. We offer an exceptional financing option using Quadpay.  Quadpay is interest free with no APR. You can't beat this deal!

How do I return my mattress?

If the ZBD Bed isn’t what you expected, our return process is extremely simple and easy! Just send a short email to info@zbdbed.com or call our toll free number at (833) 972-0900 and we will walk you through the process. We're here for you every step of the way!

ZBD Bed Products:

ZBD Mattress:
How does the ZBD Mattress expand?

Once you have placed your new ZBD bed in its proper position, use the enclosed letter opener to safely remove the plastic. Please be cautious to avoid snagging the cover. Once the plastic has been removed, let the mattress rest and expand. The bed will fully expand within 24 hours.

How much does the box weigh?
  • Twin - 40 lbs
  • Twin XL - 42 lbs
  • Full - 56 lbs
  • Queen - 68 lbs
  • King - 87 lbs
  • California King - 86 lbs
  • How tall is the ZBD Mattress?

    The ZBD Mattress's height profile is 12" tall.

    Does the ZBD bed get indentations where you sleep after a while?

    The ZBD bed is made with the highest quality materials. The ZBD bed will come with a 10-year Warranty to cover you from any manufacturing defects such as mattress sagging and indentations.

    Can the ZBD bed be used on an adjustable frame?

    Yes! We sell a top-of-the-line adjustable frame right here on the ZBD site.

    What are the dimensions of the ZBD Mattress?
  • Twin - 39” x 75” x 12”
  • Twin XL - 39” x 80” x 12”
  • Full - 54” x 75” x 12”
  • Queen - 60” x 80” x 12”
  • King - 76” x 80” x 12”
  • California King -72” x 84” x 12”
  • What is the weight limit for the ZBD Bed?

    There is no weight limit for the ZBD Bed.

    Where is the mattress made?

    Everything in the ZBD Bed, from the cover to the foam to the box are all made 100% in the USA! Even the hemp we source for our CBD is grown in the USA.

    What type of base or foundation can we place the ZBD bed on?
  • Box Springs
  • Slatted Frame
  • Platform Base
  • Adjustable Base
  • Where can we try the ZBD Bed?

    The ZBD Bed is not available in stores and sold exclusively online. You can try the ZBD Bed risk free in your home for 100 nights! If you don’t love the ZBD Bed, we can schedule a return and refund you your full purchase price.

    What is it made out of?

    The foam core is comprised of 3 - CertiPUR-US foam layers. The bottom layer provides durable, high density support, the transition layer provides additional comfort that provides motion separation for sound sleep, and finally the top layer provides breathable, pressure relieving, temperature responsive, cooling comfort.

    The fabric of the ZBD cover is infused with CBD during the finishing process. The CBD technology can penetrate through one layer of fabric over the mattress to work in full effect so you can still use bed sheets and realize the benefits of CBD!

    Will we set up your ZBD Bed?

    We do not currently provide service to set up your ZBD bed. However, the ZBD bed arrives in a conveniently packaged box so you can easily remove it from the box and place it anywhere in your room.

    The CBD:

    How does the CBD get into the mattress?

    The ZBD Bed is made with HEMP-Based CBD and is micro-encapsulated using patented technology. Once the microcapsules are applied to the fabric, the microcapsules burst through friction (such as lying on the bed) and release the Hemp-based CBD throughout the bed.

    Does the CBD infusion contain THC?

    The microcapsules contain pure CBD isolate (99%), meaning there is less than 0.2% THC present.

    How long will the CBD infusion last in the bed?

    After testing, results showed when the zippered cover is unwashed 100% of the CBD infusion remains in the cover. After 10 washes the results showed 32% of the CBD remained present in the mattress cover.

    What if I wash the cover more than 10 times?

    If you no longer feel the effects of your ZBD Mattress, you will soon be able to purchase a new zippered cover with fresh CBD!